Terms of Service
Effective Date: November 11, 2026
Last Updated: November 11, 2026
- Parties and the scope of the agreement
These Terms of Service apply when you visit or purchase from Lomkera at https://lomkera.com/ . The store's identified operating business is Haikou Yinzhunxing Design Co., Ltd., Unified Social Credit Code (USCC): 91460000MAKCCC3X1L. References to “Lomkera,” “we” and “us” in these Terms mean the business in its capacity as the seller operating this storefront. “You” means a visitor or purchasing customer.
The Shipping Policy, Return & Refund Policy and Privacy Policy address their respective subjects in further detail. No provision in these Terms removes rights that applicable consumer law makes mandatory. - Account Registration, Login and User Responsibilities
Where account registration functionality is available on our site, you may create an account to save your order history, shipping details and preferences. When registering, you must submit accurate, truthful and complete information, and keep your account details updated on an ongoing basis. You may not register an account using another person’s identity without lawful authorization, nor create fake, duplicate or automated accounts.
You are solely responsible for safeguarding your login credentials, including your account email address, password and any one-time verification codes. You shall not share, disclose, rent, sell or transfer your account credentials to any third party. All actions performed under your logged-in account, including placing orders, updating delivery information and submitting support requests, are deemed to be actions taken by you.
You must notify us immediately at service@lomkera.com if you become aware of unauthorized login, credential leakage, account hijacking or any other security breach related to your account. We will take reasonable measures to restrict suspicious access after receiving your notification. We reserve the right to suspend, lock or terminate your account temporarily or permanently if we detect fraudulent conduct, violation of these Terms, abnormal login activity or risks to platform security.
You are not made responsible by these Terms for unauthorized transactions where applicable law assigns responsibility differently. - Who may use the store
Purchases must be made by a person with the legal ability to enter the transaction or with the involvement required by law of a parent or guardian. You agree not to use the site for unlawful transactions, deceptive activity, attempts to evade security measures or actions that materially disrupt service for others. Information supplied for an order or account should be accurate and kept up to date.
If an account function is available, keep your credentials confidential. Tell us if you believe your account has been misused. You are not made responsible by these Terms for unauthorized transactions where applicable law assigns responsibility differently. - Reviewing a product before buying
An online listing may show product images, available variations, descriptive text and a price. Review the exact listing, the options selected and information displayed at checkout. Product photographs may look different on individual screens, and availability or product information may be corrected as necessary. Where a material error affects an order, we will address it with you rather than automatically treating the inaccurate information as binding. - How an order becomes accepted
Placing an order through checkout submits a purchase request. An automatic acknowledgement means that the request was received; acceptance may require payment verification, inventory availability and sufficient delivery information. We may contact you about an apparent pricing error, suspected fraudulent activity, an unavailable item or an incomplete address. If an order that has already been charged cannot be accepted, we will provide the refund or other remedy required by applicable law. - Prices, payment and checkout disclosure
The checkout shows the price and applicable delivery charges for your particular order before you commit to purchase. Available payment methods are those actually offered in checkout; we do not request full card credentials through customer-service email. Taxes and import-related charges depend on the country of delivery and the terms disclosed when you order. An incorrect or subsequently changed display should be handled in accordance with applicable contract and consumer rules. - Processing and transportation
Under the store's stated service terms, order processing normally takes 1–3 business days after successful payment confirmation, and estimated transportation takes 7–15 business days after dispatch. These are separate stages. The transportation period is not a guaranteed arrival deadline; regional conditions, a carrier event or customs formalities may affect it. See the Shipping Policy for the limits of delivery coverage, address amendments and tracking assistance. - Changes, cancellation and eligible returns
You may send a cancellation request to mailto:service@lomkera.com before dispatch, but cancellation may not remain possible once fulfillment or transport has begun. Requests to return eligible items may be made within 30 calendar days after delivery under the Return & Refund Policy. The right remedy for faulty, misdescribed or incorrectly supplied goods depends on applicable law and is not displaced by ordinary voluntary-return conditions. - Appropriate use of site material
Images, product information, design and other site content may be protected by intellectual-property rights owned or licensed by their respective holders. Ordinary personal shopping access does not grant permission for unauthorized commercial copying. External websites or service providers, when linked from the store, may publish their own terms. We remain responsible for obligations that applicable law places on us in our own dealings with customers. - Website availability and liability
We may suspend or update portions of the website for maintenance, security or technical reasons. We do not guarantee uninterrupted access, or that every piece of information will remain unchanged at all times. To the extent permitted by law, we are not responsible for losses that are remote, unforeseeable or outside the responsibilities created by a breach on our part. This limitation does not apply where liability cannot lawfully be excluded, including mandatory product remedies, fraud or other non-excludable liability. - Disagreements and applicable rights
We encourage you to contact customer support first to give us an opportunity to resolve order questions. These Terms do not deprive consumers of mandatory protections or the ability to bring a claim in a forum that applicable law makes available. Any governing-law provision is subject to those mandatory protections. - Changes to these Terms
We may revise these Terms to reflect changes in the store or in legal requirements. The dates at the beginning identify this version. An amendment does not retroactively remove an entitlement already acquired in a transaction where the law prevents that outcome. Questions may be directed to the support details below.
Business and customer support details
Operating Company: Haikou Yinzhunxing Design Co., Ltd.
Unified Social Credit Code (USCC): 91460000MAKCCC3X1L
Company Address: Room D018, Room 1116, Building 10, Guoxingcheng, Zone B, Dayingshan East 2nd Street, Lantian Street, Meilan District, Haikou, Hainan Province
Support Email: mailto:service@lomkera.com
Contact Phone: tel:+8616687942615
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Website: https://lomkera.com/