Privacy Policy

Effective Date: November 11, 2026
Last Updated: November 11, 2026

Data Controller

Lomkera is the storefront at https://lomkera.com. For decisions regarding personal information handled in operating this shop, the identified Data Controller is Haikou Yinzhunxing Design Co., Ltd.. The Data Controller is the business responsible for determining the purposes and essential means of that processing, subject to the different responsibilities that a payment provider or another independent organization may have for its own services.

Data Controller / Operating Company: Haikou Yinzhunxing Design Co., Ltd.
Unified Social Credit Code (USCC): 91460000MAKCCC3X1L
Registered Company Address: Room D018, Room 1116, Building 10, Guoxingcheng, Zone B, Dayingshan East 2nd Street, Lantian Street, Meilan District, Haikou, Hainan Province
Privacy Contact: service@lomkera.com
Telephone: +86 16687942615
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

This notice addresses the personal information associated with shopping, website operation and customer support at Lomkera. A question about privacy can be sent with the subject “Lomkera Privacy Request.”

A. A practical map of information and its uses

Not every visitor provides the same information. The table below distinguishes several functions so that the purpose of each type of information is understandable.

FunctionTypes of information that may be involvedWhy the information is neededWebsite accessInternet protocol address, browser or device information, page requests, security and error events, session identifiersDeliver pages, protect the service and maintain technical reliabilityBasket and checkoutSelected items and options, order amount, name, contact and delivery details, relevant billing informationRecord an order request, complete a transaction and arrange fulfillmentShipment and after-sales serviceOrder reference, address and tracking details, messages, photographs you provide, refund statusDeliver the purchase, investigate a complaint and manage an eligible remedyOptional communicationsContact details and recorded preferences when a subscription or preference tool is offeredSend communications selected by the customer, where permitted

Some details are collected directly from forms you complete. Others arise when a transaction is processed or when necessary technical systems interact with your device. The categories do not mean every optional feature is enabled for every visitor.

B. Reasons we may lawfully process information

When relevant privacy law requires a lawful basis, it is selected according to the activity rather than applied indiscriminately to the whole store. Completing a purchase and providing support requested in connection with it may rely on performing a contract or taking steps requested before a contract. Accounting and other legally required records rely on compliance with legal obligations. Proportionate fraud prevention, service security and operational troubleshooting may rely on legitimate interests where the law permits and those interests are not overridden by individual rights. Consent is obtained when required for optional marketing or non-essential device storage and tracking. Withdrawing consent affects future consent-based use but does not make earlier lawful processing invalid.

C. What happens at the service-provider boundary

The store is built on Shopify, which provides commerce-platform infrastructure. An order may also require interaction with the payment options displayed at checkout, carriers serving the delivery address, and providers performing necessary website or support functions. A carrier needs destination information, not your account password. A payment service may handle payment credentials and return a transaction status, rather than exposing complete payment credentials to customer support.

We share information for relevant operational purposes and where a valid legal obligation requires disclosure. A provider may act on our instructions for one function and make independent decisions for another; in those cases, its own privacy information may apply. This policy does not claim that any particular optional advertising network, analytics product, or marketing application is active on Lomkera merely because such technologies can be connected to Shopify.

D. Cookies and the boundary between necessary and optional technologies

The website may use cookies or comparable device storage for activities such as maintaining a session, retaining basket information, securing checkout and remembering a preference. Other technologies, if enabled, may support site measurement or advertising. The appropriate controls depend on the actual technology, your jurisdiction and any choices made available on the storefront.

You can manage browser storage through browser settings, although restricting all storage can interfere with shopping functions. Where Lomkera displays a working privacy-choice interface, you may use its available settings. You may also contact the Data Controller to exercise rights relating to targeted advertising, sharing or other optional processing that apply under your local law. If promotional emails are offered, unsubscribe options in those emails or a message to service@lomkera.com can be used to stop future optional marketing. Necessary transaction messages are distinct from marketing communications.

E. International handling and data protection

Information used in commerce, payment verification, delivery or technical support may be processed in more than one country. The location of the registered company address does not establish that every service provider or server is located there. Where cross-border data-protection rules require particular safeguards, the responsible party must rely on a lawful transfer basis and appropriate protective measures. We take reasonable measures to protect information against unauthorized access, loss and misuse, while recognizing that no digital service can guarantee absolute security.

F. Deciding when information should be retained

Retention is based on the reason the record exists, applicable legal obligations and the need to address legitimate claims. A transaction record may remain available for tax accounting, disputes or statutory product rights; a customer enquiry may remain while it is being handled and for an appropriate follow-up period; technical logs may be needed for shorter operational periods. When the relevant purposes and legal retention requirements end, information is deleted, anonymized or otherwise handled in accordance with applicable requirements. We do not promise the same fixed deletion deadline for every record.

G. Exercising control over your information

Depending on your jurisdiction, you may be able to access information held about you, request a correction or deletion, limit or object to specified processing, request portability, or withdraw an earlier consent. Certain laws also provide a right to opt out of defined disclosures or targeted advertising and a means of appealing a refusal. Legal requirements may prevent deletion of a record that must be retained, such as a relevant invoice; we will explain an applicable exception rather than treating every request as identical.

To make a request, send an email to service@lomkera.com headed “Lomkera Privacy Request”. Specify the action you seek and sufficient context to locate the relevant order or account. We may request proportionate identity verification before disclosing information or acting on an instruction. Authorized representatives can submit requests where the law allows and adequate authority is demonstrated. We will respond according to applicable deadlines and provide information about a complaint or appeal channel where legally required.

H. Children, external services and changes

The storefront is not directed to children for independent submission of personal information. A parent or guardian concerned that a child has provided information can contact us. If you follow a link to a separate website, its operator may apply its own privacy notice. This notice may change when practices or legal requirements change; the dates above identify this version, and any additional notice or consent required by law will be provided.

Privacy contact and business record

Data Controller: Haikou Yinzhunxing Design Co., Ltd.
Unified Social Credit Code (USCC): 91460000MAKCCC3X1L
Registered Company Address: Room D018, Room 1116, Building 10, Guoxingcheng, Zone B, Dayingshan East 2nd Street, Lantian Street, Meilan District, Haikou, Hainan Province
Support Email: service@lomkera.com
Contact Phone: +86 16687942615
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)