About Us
Effective Date: November 11, 2026
Last Updated: November 11, 2026
Lomkera is an online retail brand operated by Haikou Yinzhunxing Design Co., Ltd. Through https://lomkera.com, our aim is to provide a clear online shopping experience in which visitors can consider the details of each listing, review checkout information and reach customer support about an order.
The store experience we aim to offer
A useful buying decision starts with information that is specific to the item being considered. We encourage customers to read the product description, available options and any warnings or size information shown on a listing. Products and stock availability may change, so the item page and checkout provide the most relevant details for a particular order.
After a purchase
Shopping also involves delivery arrangements, questions about an address and sometimes a return or request for help. Our Shipping Policy explains how preparation time differs from estimated carrier transit. Our Return & Refund Policy explains the procedure for eligible requests and separately addresses defective, damaged or incorrect deliveries. These policies are intended to provide a route for solving practical problems while preserving applicable consumer rights.
How we communicate
Customers can contact us with a product question before ordering or an order reference afterward. For a delivery question, including the order number and a short description helps us review the situation. We do not ask customers to email complete payment-card information or account passwords. Personal information sent for support is handled according to our Privacy Policy.
The business behind the storefront
Operating Company: Haikou Yinzhunxing Design Co., Ltd.
Unified Social Credit Code (USCC): 91460000MAKCCC3X1L
Company Address: Room D018, Room 1116, Building 10, Guoxingcheng, Zone B, Dayingshan East 2nd Street, Lantian Street, Meilan District, Haikou, Hainan Province
The address is the business registration address. It should not be assumed to be the source of every parcel, a local retail counter or a return destination. Customers should request specific authorization and an appropriate address before sending merchandise back.
Contact Lomkera
Website: https://lomkera.com
Support Email: service@lomkera.com
Contact Phone: +86 16687942615
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Thank you for visiting Lomkera and taking the time to review the information available about our store and its policies.